Generating Business Value by unblocking Knowledge Flows
At KnowFlow Value, we understand that AI thrives on knowledge, not just data.
Leading analysts like Gartner and IDC emphasize that effective Knowledge Management is crucial for successful AI adoption, and early adaptors confirm that their success was built on clear KM strategies & principles.
Our unique and practical approach to Knowledge Management sets us apart,
empowering businesses to harness AI’s full potential and drive transformative success.
Common Blockers
Blockers can typically be identified across a Business and can be categorised as:
Blockers need to be addressed across all those three dimensions, and they sometimes interweave and are therefore complex to untangle and address.
Knowledge Flows
Instead of designing a KM process as a supporting, parallel process, we believe it should be integrated across existing Business Processes.
An organisational culture of sharing and collaboration is crucial for innovation and creativity. When employees have access to all the info, when and where they need it, great things will happen!
Knowledge Maturity
By assessing an organisations Knowledge Maturity, from a Transactional- to a Knowledge Centric culture, the transformational journey can begin. Mature organisations focus on Employee Engagement. Others need to start with Information Architecture & Role Based Access (RBA).
AI Adoption & ROI
ROI is not only about investing in cool tech. It is often about maximising adoption and usage of existing licenses, governing your assets properly, but also about measuring more than hard KPIs by adding employee experience & wellbeing metrics to the scorecards.
KM Expert & Founder
"It was clear to me when the "AI hype" hit the world, in mid-2023, that without managing the knowledge we have in our organisations - buried in SharePoint sites that no one cares to manage, lodged in people's heads, and scattered all over a plethora of unstructured knowledge assets and channels - we are not as likely to succeed and generate the ROI we seek.
This is when I coined the phrase "Because of Generative AI, KM is the new black" and set out on my personal mission, to drive awareness and evangelise the strong connection between methodical Knowledge Management and practical applications of AI-capabilities. Since then, I have developed and refined a unique approach and methodology, which enables organisations to address KM at the breakneck speed of AI transformation."
KM Expert & Founder
Rebecka is an experienced and visionary thought leader, with a passion for technology, people, and behaviour. Her specialty lies within people and culture change, and providing guidance for how smart use of knowledge can generate significant business value, when powered responsibly and ethically by AI-technology.
In addition to running KnowFlow Value, she is an active member and peer mentor in SIKM Leaders Community, a global community of KM-practitioners and experts, and a partner within the AI Lab Sweden network. She is a frequent keynote speaker at global events and conferences, and a sought-after guest on panels discussing relevant topics on how AI-technology accelerates and magnifies the value of KM strategies and solutions.
As the former Director of Knowledge Management, and Product Marketing Manager for Content AI at Microsoft corporate headquarters, she has spent the last 10+ years working with organisations world-wide as an industry expert on Knowledge Management.
To make the most of your investment in the people that work in your organisation, you need to offer clear direction. Empowering everyone to bring their best to work every day, by giving them access to the knowledge they need, when and where
they need it.
To be able to provide clear guidance, you need to consider what problems you have set out to solve and what business outcomes you strive to achieve.
And you need to consider how to generate real value, and what steps to take, to maximise the
ROI of your knowledge capital.
Workforce Wellbeing
To generate sustainable business value, and maximise your investments in human capital, you need to think about what company culture you foster and how you motivate and engage your people,
knowledge sharing is key to engagement and creating a better work-life experience for everyone.